Shipping is calculated at checkout and prints are sent out within 2-3 days. We are unable to take responsibility for undelivered prints. We provide each order with a tracking number when it's shipped. Shipping within the European Union usually takes approximately 2-3 weeks and overseas shipping approximately 4-5 weeks. Undelivered prints will be returned to us. If you want we can send the print back to you for additional shipping charges, however we cannot offer refunds in such cases.